At Luxuryspares.com, we aim to provide our customers with a seamless shopping experience, including a reliable shipping process. Below, you'll find all the details about our shipping methods, delivery times, and associated costs. If you have any questions or concerns, please don't hesitate to contact us!
1. Shipping Methods & Delivery Times
We offer various shipping options to suit your needs:
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Standard Shipping: Delivery within 5-7 business days.
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Express Shipping: Delivery within 2-3 business days (available for select locations).
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International Shipping: Delivery times vary depending on the destination, typically within 7-14 business days.
Please note that delivery times may vary depending on the location and availability of the product.
2. Shipping Costs
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Domestic Shipping (Within India): Shipping costs are calculated based on your order size and delivery address. You will be able to view the shipping fee during checkout.
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International Shipping: International shipping fees vary based on the destination country and are calculated during checkout.
3. Order Processing
All orders are processed within 1-2 business days of receiving payment. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email with tracking information once your order has shipped.
4. Shipping Restrictions
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P.O. Box Addresses: We are unable to ship to P.O. Box addresses.
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International Orders: Some countries may have import restrictions, tariffs, or customs fees, which are the responsibility of the customer. Please ensure you are aware of any additional costs before placing your order.
5. Order Tracking
Once your order has been dispatched, we will send you an email with tracking information. You can track the status of your shipment by following the tracking link provided.
6. Shipping Address
Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to an incorrect or incomplete address. If you need to make any changes to your shipping address after placing your order, please contact us immediately at info@luxuryspares.com.
7. Lost or Damaged Items
If your package is lost or damaged during transit, please contact us as soon as possible. We will work with our shipping partners to resolve the issue and ensure you receive your product.
For Damaged Goods: Please take clear photos of the damage and email them to info@luxuryspares.com along with your order number. We will either send you a replacement or process a refund, depending on your preference.
8. Addressing Shipping Delays
While we strive to ensure prompt delivery, shipping delays may occur due to circumstances beyond our control, including weather, holidays, or issues with our shipping partners. In such cases, we will notify you about any delays.
9. International Shipping
We offer international shipping to most countries worldwide. However, please be aware that:
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Shipping fees and delivery times may vary based on the destination country.
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The customer is responsible for any customs duties, taxes, or additional fees associated with international shipments.
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Certain items may not be eligible for international shipping due to regulatory restrictions.
10. Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this page periodically to stay informed about our shipping practices.
11. Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance with tracking your order, feel free to contact us:
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Email: info@luxuryspares.com
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Phone: +91.7011301003
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Address:
Luxuryspares
GROUND FLOOR, PLOT NO.10,
DLF MOTI NAGAR INDL. AREA,
NEW DELHI, Delhi 110015,
India